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Customer service

Through professional training of the customer's operators, preventive maintenance measures combined with high-quality components will ensure trouble-free and efficient operation of Philipno's systems. Feino engineers will help improve the performance and functionality of existing freeze dryers with high-end technology at the interface.

From the initial technical design, to the validation of the site acceptance (SAT) of the pharmaceutical factory, to the support of the document certification, the experts of Feino rely on their extensive experience to ensure that the equipment is commissioned to an efficient and smooth operation state in the shortest time.

客户服务(图1)

upgrade


·The software control program upgrade package includes IQ/QQ

·The retrofit upgrade of the existing freeze dryer to meet the matching of the automatic feeding and discharging system.


Service Content

·Maintenance contract

·spare parts

·Operation training

·Calibration service

·File service

·Certification Services


From the initial technical design, to the confirmation of site acceptance (SAT) of the pharmaceutical factory, to the support of document certification, the experts of Feino rely on their extensive experience to ensure that the equipment is commissioned to an efficient and smooth operation in the shortest possible time.


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